Shipping And Delivery Policy
Effective Date: 28/07/2025
At Folklore, we strive to ensure that your order reaches you quickly, safely, and in perfect condition. Below is our shipping and delivery policy that outlines how we process and deliver your orders.
1. Order Processing Time
All our products are made to order and fulfilled by our trusted print-on-demand partner Qikink.
Processing Time: 2 – 5 business days
(Time required to print, pack, and dispatch your order)
Orders placed on weekends or public holidays will be processed the next working day.
2. Shipping Time
Delivery time depends on your location:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities (India) | 4 – 7 business days |
| Other Cities/Towns | 5 – 10 business days |
| Remote/Rural Areas | 7 – 12 business days |
Note: Business days do not include Sundays or public holidays.
3. Shipping Charges
Standard Shipping: ₹70 (Flat rate across India)
Free Shipping: On all orders above ₹999
4. Delivery Partners
We ship across India using reliable courier services such as:
Delhivery
Bluedart
India Post
Xpressbees
Ecom Express
You will receive tracking information via email or SMS once your order is dispatched.
5. Tracking Your Order
Once your order has been shipped, you will receive:
A tracking ID
A tracking link to monitor your shipment status in real-time
If you do not receive tracking details within 6 business days, please reach out to us at 📧 devpx564@gmail.com.
6. Delays in Delivery
While we try our best to meet the estimated delivery times, delays may occasionally occur due to:
Weather conditions
Courier delays
Festive season or high-volume periods
Remote delivery areas
We appreciate your patience and understanding in such cases.
7. Undelivered or Returned Packages
If a package is returned to us due to:
An incorrect address
Multiple failed delivery attempts
Refusal to accept delivery
You may be required to pay a reshipping fee. Please ensure that your contact details and address are accurate while placing the order.
8. International Shipping
Currently, we only ship within India. We do not offer international shipping at this time.
9. Need Help?
If you have any questions about your order or shipping status, feel free to contact our support team:
📧 Email: devpx564@gmail.com
📞 Phone: +91 9207869461
📍 Hours: Monday to Saturday, 10:00 AM – 6:00 PM
🖤 Folklore – Where Style Meets Soul